SHIPPING & RETURNS

SHIPPING

DOMESTIC (AUSTRALIA WIDE)
  • $5.00 – Regular Shipping
  • $10.00 – Express Shipping
  • Spend over $150.00 & receive free express shipping 
  • In-store pick up (please allow 1-3 business days for the order to arrive in-store)
INTERNATIONAL (REST OF WORLD)

 Delivery for all international orders: 

  • Delivery costs are calculated at a flat rate of $35.

  • Duties and taxes are the responsibility of the customer.
    Please contact your local customers authority for details.

 

RETURNS & REFUNDS

(AUSTRALIA)

We want you to be completely satisfied with your purchase. If you are unhappy for any reason, we will gladly accept return or exchange of the merchandise within 14 days of your purchase date. Returned merchandise should be unworn and in its original condition including tags.

Please note any costs for postage to send the garment back to Casa Amuk will be incurred at the customer’s expense. We advise to send your package via Australia post with tracking to ensure the item is not lost.

RETURNS:

To complete your return please email store@casaamuk.com with your order number and a description of what you are seeking. One of our friendly staff will be in touch regarding the next step.

Refunds will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2-5 business days.

EXCHANGES:

Should you need to exchange your item we will happily do this within 14 days of your purchase. 

Please email store@casaamuk.com with your order number and a description of the exchange you are after and one of our friendly staff will be in touch to help you out.

IN STORE:

Alternatively, you can exchange or return your order at any of our stores.

Address for Returns:

Casa Amuk

232 Chapel Street

Prahran, VIC 3181